How it works

A quiet, considered process.

Their Story is designed to be gentle. There is no rush, no clutter, and no pressure — just a clear path to preserving a life beautifully.

  1. 01

    Choose a membership

    Pick the plan that suits your family. Every membership includes a personal memorial page and a QR plaque option.

  2. 02

    Create their memorial

    Add their name, dates and the opening of their story in your own words. You can invite family to contribute.

  3. 03

    Add photographs, videos and stories

    Build a private gallery of memories. There's no time limit — add more whenever the moment feels right.

  4. 04

    We post your QR code to you

    Every package includes a personalised weatherproof QR code. Once your purchase is complete we carefully prepare it and post it to your chosen delivery address, normally dispatched within 3–5 working days.

  5. 05

    Attach it to their memorial

    When your QR code arrives, simply attach it to your loved one's memorial. Family and friends can then scan it with any smartphone camera to open their story instantly — no app needed.